Our Teams & Values

The Bspoke Lifestyle culture is open and honest. We love to discuss and debate; we’re also quick to support and praise each other. Our people are given the space and means to develop, with the expectation that they bring something valuable and constructive to the table.

As a growing business, we’re always looking for talented individuals. If you’re interested in joining our team, please view our Careers page.

Our values are at the heart of everything we do and drive how we operate

Focus on the customer

Do the right thing

Reach further

Take ownership

Embrace teamwork

Say it as we see it

Management Team

The Bspoke Lifestyle Management Team is spread out over the country but are united in their meticulous approach to offering the best possible customer experience and creating a customer-focused working culture.

Karen Stacey – Managing Director



Tracey O’Shea – Head of Operations, Risk and Compliance


Office Team

Our office is based in the historical city of Gloucester. It is from here that we underwrite and administer our commercial and personal lines products; it’s also where our quality assurance, claims and marketing teams are based. Small but mighty, the Gloucester team get through a colossal amount of work daily – yes, even on the weekends!

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