Should things go wrong,
Compass is always here for you.

Our friendly claims experts are available 24/7/365 to manage your claims from beginning to end. We work with a network of specialist salvagers, repairers and suppliers who will make sure your property is as good as new as quickly as possible.


Caravans and Lodges

If you need to make a claim, please call: 0345 604 9860

Or email: with the details

Call 0345 604 9860

Email Claim Service


For claims or emergency assistance under our Travel Insurance policy please contact AXA on 0203 475 3267, 24 hours a day, 365 days a year.

Call 0203 475 3267


For claims under our Motorhome policy, or to report an accident, please contact ERS on 0330 123 5992, 24 hours a day, 365 days a year.

Call 0330 123 5992

What our customers are saying

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